Bonfire

Customer Success Representative – Flexible PT (Remote located in Virginia, North Carolina and Arizona ONLY)

Do you LOVE making people happy? Do you have amazing communication skills? We’re looking for new team members that are quick on their feet and always eager to help! Our new team of PT Flexible Customer Success Reps will bend over backwards to charm our customers and track down their t-shirts. 

In this role you will:

  • Help customers navigate our site and coach them on best practices
  • Reach out to potential new customers and inspire them  
  • Turn our customer’s custom t-shirt visions into a reality with the help of our graphic designers
  • Always be looking for ways to smooth and improve our customer experience and processes

Please apply for this position below if you have:

  • An innate desire to please people
  • An exceptional amount of patience and empathy
  • Strong written and verbal communication skills 
  • The focus and drive to meet and exceed performance-based metrics
  • Your own equipment to work remotely (laptop, headphones, high speed wifi, etc.)
  • The flexibility to work between 10 and 30 hours a week (it will vary)

At Bonfire, we strengthen and inspire communities by helping them design and sell high-quality custom apparel. A Richmond, VA based company since 2012, we have changed the way people buy and sell apparel online, and in doing so we have helped thousands of organizations and individuals raise millions of dollars for the causes they care about on bonfire.com.

You’re in good company (with a good company). We offer part-time employees:

  • A positive, engaging culture and dynamic team environment
  • The ability to make a difference in literally thousands of people’s lives
  • The potential to earn a long term, salaried position if one becomes available
  • An opportunity to grow your skills, learn new technologies, and challenge yourself (while having fun)